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Standard shipping time for this product is 15-35 Business Days or 2-5 weeks (Ships out within 7 business days).
Shipping is free WORLDWIDE on All items.
Simple answer - We hate shipping costs. We are also buyers ourselves and we hate it when we have to pay shipping costs our selves. That is why we ship via great shipping channels all around the globe by the help of our shipping partners that can take a little more time than usual but hey it's free so that kinda balances it out and we all can wait a few extra days if we are getting stuff delivered to our door for absolutely no cost.
If you have a multi-item order, each item may be shipped from the different international warehouse, depending on which one has them available the fastest. Alternatively, if an item is popular and on a bit of a back order, we might ship your items at different times, in different packages, to prevent holding up your order and to get it to you as fast as possible!
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
If you have any other questions, please contact us and we will do our best to help you out.
The order is received, everything is in order.
All the same as in the photo, the pencils are all whole, the box too, came in 2 weeks in the package wrapped in many layers of puryrki. Bright, juicy colors, white only no))
Everything is fine! Thanks to the virus of course the delivery time is increased... But everything came, everything.
Pencils came in time, a small mint on the box, although packed was good. Took the child as a gift, the child is very pleased. About pencils, from the words of the child: pencils are soft, bright, well blurred with water, mixed, uncovered, comfortable. The product is satisfied, I recommend the store.
The box is not the same, but the pencils match For delivery packed well
It is super seth. My girlfrend be happy.
Looks good, it's for present. It was very responsibly wrapped. Thanks for store.
Everything is very good. The order came in 10 days. The product corresponds to the description. Thank you all.
Not I doubt in recommending the product
Beautiful colors, pigments loaded and delivery was 2 weeks in chile.
Fast delivery; product exactly like promised.
Perfect! Thank you very much.
Great pencils. Thanks.
Very good watercolor pencils! Correspond to the description and reviews! Recommend store and product!
Thank you!Very beatiful.
Very well were packed, everything came whole, I'm very happy. Thank you to the store, sent quickly and got quickly, I will buy in this store more!
I haven't tried yet, but they look good
The package arrived damaged from one side
Pencils just super
I'm very satisfied