SHIPPING AND DELIVERY
Standard shipping time for this product is 15-35 Business Days or 2-5 weeks (Ships out within 7 business days).
Is Shipping Free?
Shipping is free WORLDWIDE on All items.
Why Free Shipping?
Simple answer - We hate shipping costs. We are also buyers ourselves and we hate it when we have to pay shipping costs our selves. That is why we ship via great shipping channels all around the globe by the help of our shipping partners that can take a little more time than usual but hey it's free so that kinda balances it out and we all can wait a few extra days if we are getting stuff delivered to our door for absolutely no cost.
Why is my order being shipped in different packages?
If you have a multi-item order, each item may be shipped from the different international warehouse, depending on which one has them available the fastest. Alternatively, if an item is popular and on a bit of a back order, we might ship your items at different times, in different packages, to prevent holding up your order and to get it to you as fast as possible!
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
If you have any other questions, please contact us and we will do our best to help you out.
The request came just over a month and well packed and no wrinkled. Working normally. Even thought would be small ordered smaller all (300 ml), but it is so large, perfect for use in the headboard. Very easy to handle and the colors are beautiful. Great service and product better. Congratulations to the supplier.
Très bien!!!
ok
I arrive crushed the box where the humidifier came, fortunately nothing happened to it and it works perfectly. It took a month after the estimated shipping date and there was confusion with the supplier as it marked for delivered my order when it was still prior to customs in my country which is Mexico.
product arrived with crack due to shipping and working with noisy sound. after contacted store he responded quickly by offering a new one replacement and directly shipped it. this product is amazing and recommended, even seller is very good one and concerning about customers.
Excellent Product, good store, works perfectly, delivery time 2 months per tem per ada alta.
The box arrived dented I hope it works well when I get the ecenciaes oils I'll try it
Great product and great price! Came in perfect condition, well packed
Very good item
Very happy! Thank You
Same as order you make, very good protection in the boxes
The best company in protect nicely the products, congratulations. Nice presentation
So funny! Works well! Got in the integrity! The remote is working! Colors switch! Bulges on the big mode! In general, I'm happy, let's see in the work!
THE diffuser is beautiful, great, exactly as described, arrived super fast, and very well packed, recommend the store.
THE product arrived well and is working. IS great as pictured. Lighting is good.
Received quickly, for 3 weeks. Very easy to use, many backlight modes. I am very happy with the purchase, in case I will recommend to friends.
It’s very good product and store as well
I bought the diffuser exclusively to put one of my cats on aromatherapy since he has a high level of cholesterol and according to the vet constant stress was one of the possible reasons for it. All three cats seemed to instantly love it! Since we received it last night we've had a couple of 3 hrs Lavanda aroma sessions (we're having one right now, too!) and the cats seem delighted! To me, this was the most important thing about the diffuser! I personally love it because it's extremely easy to use and extremely safe. Last night I've programmed it to shut down in 3 hrs and went to bed with my cats. It's awesome and I thank you with all my heart! Apart from that, the package arrived incredibly fast, considering we're in high season now (it's Christmas Eve today and holidays usually clog the package deliveries)! Once again, thank you very much!
Great store, arrived very fast will buy again. Could Put but manuals on language or information of use.
Everything works. There are modes of changing colors of illumination and without illumination. In a multi-colored mode it looks New Year's Eve) the chip of a cold pair is visually noticeable. Let's see how flowers will feel.
There is a little noise. You can't sleep with this. Very beautiful lights and very fragrance. Fast shipment.
Great product, love it
All as in the description, works properly
Exactly, in a record time
Works fine.